Although I’m not qualified to give you much advice on computers I feel it would be an injustice if I did not touch on this subject.
The first thing I want to let you know before giving you a lot of different websites is DO NOT DOWNLOAD TOOLBARS they are malware similar to viruses they are a royal pain.
This is the reason I hate downloading anything I find myself cleaning and uninstalling stuff all day long.
When downloading go slow when a window pops up, uncheck different boxes you do not want to change your default page and I can go on and on.
I have been hit by viruses and malware up the yin yang and have come out on the other side of it.
I hope you know you should have a good anti virus program I have a ton of them. I use here is a list of some good advice from a tech buddy who does know what he is talking about.
The first thing I want to let you know before giving you a lot of different websites is DO NOT DOWNLOAD TOOLBARS they are malware similar to viruses they are a royal pain.
This is the reason I hate downloading anything I find myself cleaning and uninstalling stuff all day long.
When downloading go slow when a window pops up, uncheck different boxes you do not want to change your default page and I can go on and on.
I have been hit by viruses and malware up the yin yang and have come out on the other side of it.
I hope you know you should have a good anti virus program I have a ton of them. I use here is a list of some good advice from a tech buddy who does know what he is talking about.
Scott’s Virus Advice
) Go into Add/Remove Programs and uninstall any programs you do not recognize. Ask if you have questions or do a google search.
2) Uninstall Java, if it is installed. The latest version can be downloaded and reinstalled later if you need it.
3) Run CCleaner to clean up any temporary files.
http://download.cnet.com/CCleaner/
http://download.cnet.com/CCleaner/
4) Download at least one of these three rescue discs on a clean computer and copy to a compact disc. Then boot from each rescue disc, one at a time, and scan your system.
4a) Kaspersky Rescue Disk
https://support.kaspersky.com/4162
4a) Kaspersky Rescue Disk
https://support.kaspersky.com/4162
4b) Avira Rescue Disk
http://www.avira.com/en/download/product/avira-antivir-rescue-system
4c) Bitdefender Rescue CD
http://www.bitdefender.com/support/how-to-create-a-bitdefender-rescue-cd-627.html
http://www.avira.com/en/download/product/avira-antivir-rescue-system
4c) Bitdefender Rescue CD
http://www.bitdefender.com/support/how-to-create-a-bitdefender-rescue-cd-627.html
5) Microsoft Tools
5a) RootkitRevealer
http://technet.microsoft.com/en-us/sysinternals/bb897445.aspx
5b) Microsoft Safety Scanner
http://www.microsoft.com/security/scanner/en-us/default.aspx
5c) Malicious Software Removal Tool
http://www.microsoft.com/security/pc-security/malware-removal.aspx
6) McAfee Tools: Stinger, RootKitRemover
http://www.mcafee.com/us/downloads/free-tools/
5a) RootkitRevealer
http://technet.microsoft.com/en-us/sysinternals/bb897445.aspx
5b) Microsoft Safety Scanner
http://www.microsoft.com/security/scanner/en-us/default.aspx
5c) Malicious Software Removal Tool
http://www.microsoft.com/security/pc-security/malware-removal.aspx
6) McAfee Tools: Stinger, RootKitRemover
http://www.mcafee.com/us/downloads/free-tools/
7) BitDefender Rootkit Remover
http://labs.bitdefender.com/projects/rootkit-remover/rootkit-remover/
http://labs.bitdefender.com/projects/rootkit-remover/rootkit-remover/
8) ComboFix
http://www.bleepingcomputer.com/download/combofix/
http://www.bleepingcomputer.com/download/adwcleaner/ (OPTIONAL)
http://www.bleepingcomputer.com/download/rkill/ (OPTIONAL)
http://www.bleepingcomputer.com/download/combofix/
http://www.bleepingcomputer.com/download/adwcleaner/ (OPTIONAL)
http://www.bleepingcomputer.com/download/rkill/ (OPTIONAL)
9) Kaspersky TDSSKiller Rootkit Removal Utility Free Download
http://usa.kaspersky.com/downloads/tdsskiller
http://usa.kaspersky.com/downloads/tdsskiller
11) Spybot (OPTIONAL)
http://www.safer-networking.org/
http://www.safer-networking.org/
12) Eset Online Scanner
http://www.eset.com/us/online-scanner/
http://www.eset.com/us/online-scanner/
13) Your system should now be clean. Install Microsoft Security Essentials, Avast, or Avira Free Antivirus or pay for a good “Internet Security” antivirus program.
http://windows.microsoft.com/en-us/windows/security-essentials-download
http://www.avast.com/en-us/index
http://www.avira.com/en/avira-free-antivirus
http://windows.microsoft.com/en-us/windows/security-essentials-download
http://www.avast.com/en-us/index
http://www.avira.com/en/avira-free-antivirus
14) Reinstall Java only if needed.
http://www.java.com/en/download/index.jsp
http://www.java.com/en/download/index.jsp
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